Security Response

We appreciate your concern

Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.

Reporting security problems

If you are a Homer or Oblique Software customer and your account is under an attack such as hacking, send us an email at hello@oblique.software . We will respond as quickly as possible and work with you to counter the attack.

Report security vulnerabilities by emailing us at at hello@oblique.software . We’ll review your report and get back to you as soon as we can, usually within 72 hours.

For requests that aren’t urgent or sensitive, submit a support request to support@oblique.software .

Tracking and disclosing security issues

Have you discovered a web security flaw that might impact our products? Please let us know. If you submit a report, here’s what will happen:

• We’ll acknowledge your report.
• We’ll triage your report and determine whether it’s eligible for a bounty
• We’ll investigate the issue and determine how it impacts our products. We won’t disclose issues until they’ve been fully investigated and patched, but we’ll work with you to ensure we fully understand severity and impact.
• Once the issue is resolved, we’ll post a security update along with thanks and credit for the discovery.

Our products are built on the Ruby on Rails framework. The issue you reported might affect Rails, Ruby, or some other part of our technology stack. We ask for your patience while we also make sure other companies and their customers are protected. Either way, you’ll always have a Oblique Software contact for your issue.